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Support

How can we help?

Find a quick answer below or talk to the team on Discord.

Discord

The fastest way to get help. Open a ticket and someone from the team will jump in.

Join Discord

Setup guide

New here? Get from checkout to in game in three quick steps.

Read the guide

Email

Prefer email? Write to support@yzor.lol and we'll get back to you.

Email us
Getting started

Up and running in minutes.

1

Buy

Pick Java or Bedrock and a monthly or yearly plan on the pricing page.

2

Activate

Copy the license key from your Account and hit Activate. That unlocks your download.

3

Play

Run Aether.Launcher.exe, sign in and pick your edition. The launcher grabs Aether for you and locks your license to this PC.

FAQ

Frequently asked

If I buy Java, do I also get Bedrock?

No. Java and Bedrock are separate licenses. Each one is $5 a month or $20 a year, and buying one doesn't unlock the other. If you play both, grab a license for each.

Which versions are supported?

Java Edition runs on 26.1.2 and Bedrock Edition runs on 1.26.52. We update Aether when new versions drop.

How do I get access after buying?

Your license key shows up in your Account right after checkout. Activate it, download the launcher and you're in. The client signs in with your license on its own.

Can I use Aether on more than one PC?

Each license locks to the first PC you launch it on. Got a new PC? Reset your HWID from the Account page once every 7 days.

Can I cancel my subscription?

Yes, anytime from your Account. You keep access until the end of the period you already paid for.

What payment methods do you take?

Cards, Apple Pay and Google Pay through Stripe (auto renews), or 100+ cryptocurrencies like BTC, ETH, LTC and USDT through NOWPayments. Crypto purchases are one time, for 1 month or 1 year, and don't renew.

Do you offer refunds?

Check the refund section of our Terms. Short version: if Aether won't run for you and we can't fix it, we'll make it right.

The client won't load. What now?

Make sure you're on a supported version (Java 26.1.2, Bedrock 1.26.52), your antivirus isn't blocking the launcher and you're on the newest launcher from your Account. Still stuck? Open a ticket on Discord.

How do I reset my HWID?

Go to Account, then Security, then HWID reset. Each license can be reset once every 7 days. Need it sooner? Open a ticket on Discord.

How do friends and chat work?

Pick a username and picture on your Account. Once you own a license, you can add friends by username and chat on the website or right inside the Aether menu. Your email is never shown to anyone.

Still stuck?

Open a ticket on Discord or email support@yzor.lol. We usually reply within a few hours.

Open a ticket